سياسة الاستبدال والاسترجاع

1. Eligibility for Exchange:

• Items can be exchanged within 14 days of delivery.
• To be eligible, items must be unused, in their original condition, with tags intact and original packaging included.

2. Non-Exchangeable Items:

• Personalized or custom-made items.
• Clearance or "Final Sale" products.
• Hygienic products.

3. How to Process an Exchange

• Contact our support team at [(+2) 012 0000 2480] with your order number and the item you wish to exchange.
• Indicate the replacement size, color, or product desired.
• Return shipping costs for exchanges are the responsibility of the customer unless the item was damaged or defective upon arrival.